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This store has earned the following certifications.
Strong Coffee Company / Instant
PERFECT CUP – REFRESH YOUR DAY IN AN INSTANT Experience a café-style beverage with a fresh, mild, and balanced flavor, perfect for starting or ending your day. Notes of caramel, orange blossom, and jasmine enhance the taste.
QUICK & EASY PREPARATION Preparing illy instant coffee is simple and quick. Just add two teaspoons of instant coffee to your cup, then pour in non-boiling water. Stir and enjoy.
ZERO-DEFECT BEANS Our commitment to quality is unmatched. We collaborate with dedicated coffee growers to select only the top 1% of Arabica beans. This ensures our unique illy instant coffee blend is of the finest quality.
ILLY: THE TASTE OF ITALY We bring the rich tradition and taste of Italy to every cup, crafted over eight decades of expertise. Our signature blend is celebrated worldwide.
SUSTAINABILITY AT HEART At illy, we’re dedicated to sustainability. We focus on our environment and community, participating in global initiatives to create a better, more livable world.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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